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REDEYE CRAFTS

At RedyeCrafts We Make
Things Work

We work to lead the skin care, wellness, electronics,
and watch industry. Because we always go a step
further to be the best option for perfectionists
seeking unique and high-quality products.
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FAQs

1. How does the cash on delivery (COD) option work?

When you place an order on our website, you can select the cash on delivery (COD) option at checkout. You'll pay for your order in cash when it is delivered to your doorstep, making shopping with us convenient and secure.

2. What is your return and refund policy?

We offer a 15-day refund policy. If you're not satisfied with your purchase, you can return the product within 15 days of delivery. Simply contact our support team, and we'll guide you through the return process and refund your payment once we receive the item.

3. How long will it take for my order to be delivered?

Our standard delivery time varies depending on your location. Typically, orders are delivered within 5-15 business days. You will receive a tracking number once your order is shipped, so you can monitor its progress.

4. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect product, please contact our support team immediately. We'll arrange for a return or exchange at no additional cost to you and ensure the correct item is delivered promptly.

5. How can I track my order?

After placing an order, you will receive a confirmation email containing a tracking number. You can use this tracking number to check the status of your order on our website's tracking page or through the courier's website.